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Dec 6, 2018 08:35AM
I want to give people an update on my financial assistance saga. After talking to my MO's money person and Pfizer directly, they both advised me to drop the Advocate My Meds people and apply directly through Pfizer. A very specific letter had to be mailed to Advocate My Meds to de-enroll. I'm hoping they play nice and don't charge my credit card again. I sent that letter registered mail so I'll have proof that I sent it. I also faxed the application documents to Pfizer using Federal Express. (My fax machine is broken. Faxing things is really outdated now and I had already attached pdf files to an email to Advocate My Meds. No one else uses that method and I appreciated that about Advocate My Meds.) While I was writing this, Advocate My Meds called to let me know that they had sent all of my documents to Pfizer. Great. Now Pfizer has two sets of my documents. I guess I still need to straighten that out. The Advocate My Meds people were very nice about cancelling my enrollment and said that my credit card would not be charged again. I don't think it is a bad organization. If a person found the application process to Pfizer daunting, they would be a viable choice to get competent help. I always had friendly and helpful people on the phone. I decided that I didn't want to pay $49.95 a month when, after approval of my application, they wouldn't really be doing anything. With so much money floating around in healthcare, these niche industries are bound to pop up.
If you want to apply directly to Pfizer, the phone numbers listed on their website are confusing. They have a program that offers a variety of kinds of support. That number is 844-9IBRANCE (I know, too many digits but if you don't dial the last digit, you don't get through.) The number that gets you to the financial assistance people is 877-744-5675. You have to lie to the first menu and say, yes, you are enrolled. The person at Pfizer told me to do that. And when faxing documents to Pfizer, you have to do it from a phone with auto-dial or you will never get through. The person at Fed Ex told me that.
I wrote the above description yesterday morning, Dec. 5. Update to update: yesterday afternoon, I drove to MO's office to give them more things to fax to Pfizer. I may be done … or not.
Kattysmith, it may be time to be a little less diplomatic.
Janet (dx with MS at 41, slows me down some)
4/25/2014, IDC, 3cm, Stage IIB, Grade 2, 1/18 nodes, ER+/PR+, HER2+
6/5/2014 Lymph node removal: Left, Sentinel, Underarm/Axillary; Mastectomy: Left
8/5/2014 Herceptin (trastuzumab)
8/5/2014 Carboplatin (Paraplatin), Taxotere (docetaxel)
10/1/2014 Chest wall
2/15/2015 Tamoxifen pills (Nolvadex, Apo-Tamox, Tamofen, Tamone)
3/25/2016, IDC, Left, Stage IV, metastasized to bone/lungs, Grade 2, 1/18 nodes, ER+/PR+, HER2- (FISH)