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Jul 19, 2019 08:38PM
I have been fortunate to have a great Medicare Advantage plan though my husband's retirement.
This past week however, I found out they won't pay any of my lymphedema wrapping materials or garments so I won't be getting any therapy. I'm okay with it only because my lymphedema only got slightly worse with the surgery this time.
I had the strangest issue earlier in the week. I had to go to the hospital and have a cystoscopy done which my doctor used to do in the office. In fact I had it last fall in his office and was in and out in about 30 minutes. He saw something in the bladder and wanted me to have a repeat test in 6 months. Due to my second round with cancer which I was unaware of in the fall, I had to reschedule for this week.
My doctor Used to be affiliated with two local hospitals, now he moved his office into one and is only working there. That hospital won't allow the procedure to be done in the office. When I arrived for my outpatient procedure I went to register and the woman insisted I had UHC through AARP! I don't, never did! I went back and forth with her, gave her my insurance card, all the while she is still insisting that I have two plans! You can't have two Medicare plans! She should know that. I was so upset that I almost walked out! She even said “I don't know why you don't have a card from AARP, I will just put down that you forgot your card!"
I told her again, then called my representative right there in front of her. She said my Insurance's were verified by so-in-so and she has been with the hospital for over 25 years and never makes a mistake!
Unbelievable! And we wonder why our healthcare is such a mess!
I called the hospital Billing and they got things straightened out. At least I hope so
And the procedure that I was in and out in 30 mins in his office took over 3 hours in the hospital. The growths are still there, he still doesn’t know what they are but he doesn’t think they grew. He took pictures (which he couldn’t do in his office) so I may need a biopsy. Ugh.!
I will take all of my insurance issues over what all of you have gone through! My heart goes out to you! No one should have to worry over insurance bills while going through cancer or any major medical condition!
I haven’t received many bills so far, but I have my EOB’s so I don’t think there will be any surprises.