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Apr 24, 2012 10:48PM
DH got us both sansa clip zip MP3 players at Costco today, since we're going to be such gym rats in the future.....
I open up the package without severing an artery, and shake everything out.
I decide to start charging the device. Mind you, it's about 1/3 the size of a credit card - only 1.25 inches wide and 2.25 inches high. I hook it up to the USB cord provided, and stick it into a USB port on my computer. Nothing happens.
I find the SanDisk Tech Support page, and get on "Live Chat" with a tech. Here is how our "Live Chat" went:
ME: I currently have the MP3 player connected by USB cord into the computer to charge - is this right?
TECH: Do you see the battery indicator moving horizontally?
ME: The only thing that shows in the screen is the "music" icon......are you saying that when the battery is charging the "connected" icon will appear?
TECH: When the Sansa player is connected to the computer for charging, it will display a connected message. This means that the player is charging.
ME: Sorry .No "connected" message. I do see a battery icon on the screen, in the upper right corner, but nothing is moving....
TECH: Is the player connected to the computer using the original USB cable?
TECH: What do you see on the screen of the player?
ME: I see the "music" icon that was on there when it was in the original package
TECH: Disconnect the Sansa player from the computer and tell me what do you see on the screen of the player.
ME: I see the same icon on the player - the default picture that was there when it was still in the package
TECH: It seems that there is a sticker on the screen of the player. Please try to remove that and tell me what do you see on the screen of the player.
ME: OMG U R a GENIUS!!!
TECH: Thank you.
9/15/2011, IDC, <1cm, Stage IA, Grade 2, 0/3 nodes, ER+/PR+, HER2-
12/4/2011 Lymph node removal: Left; Mastectomy: Left, Right; Reconstruction (left): Tissue expander placement; Reconstruction (right): Tissue expander placement
8/21/2012 Reconstruction (left); Reconstruction (right)
9/4/2012 Arimidex (anastrozole)
10/21/2013 Femara (letrozole)