We are 187,486 members in 81 forums discussing 140,963 topics.

Help with Abbreviations

All TopicsForum: Mod Announcements, Breastcancer.org News, Blog Entries, Podcasts → Topic: If you're consistently having log-in issues, please read!

Topic: If you're consistently having log-in issues, please read!

Forum: Mod Announcements, Breastcancer.org News, Blog Entries, Podcasts —

Moderator generated forum to present our announcements or requests, organization and website news, blog entries and podcasts. Please do not post here if you are not a Moderator. Thank you!

Posted on: Apr 21, 2017 11:05AM

Moderators wrote:

For those of you who are constantly having log-in issues and having to create a new password in order to access the boards every time you log in, please see below:

Macs are autofilling email addresses into the "Username" field. During the password reset process, the email address is used as the identifier, so that seems to be what the Macs are saving, but then during the log-in process, the username is used as the identifier, which is conflicting with the password.

So, make SURE when you're logging in, you're filling in your Username as your ID (not your email address), and use that along with your password in order to log in correctly.

Please let us know if this resolves the issue or if you're still having problems.

--The Mods
To send a Private Message to the Mods: community.breastcancer.org/mem...
Log in to post a reply